Expected Payout
$5 per hour
Educational Attainment
Bachelors degree
Availability
40 hrs/wk
Experience Overview
Description
Experienced, customer-centric pro with 10+ years of technical/customer support background in a helpdesk environment. Skilled in providing support for Apple products (macOS & iOS) and Windows systems. Provided in-depth support at a T2 Level, handling complex cases, managing escalated cases, and ensuring timely resolution. Analytical, self-starter, detail-oriented, and passionate about learning and developing new skills.
Skills
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Research
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Transcription
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E-commerce
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Shopify
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Data Entry
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Email Management
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Troubleshooting
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Customer Support
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Apple Products
Industry
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- IT & Technology Virtual Assistants
- Logistics & Trucking Virtual Assistants
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Service
- Administrative service
- Customer Service