Basic Information

• Age: 33
• Gender: Fluid
• Location: ( Click to view complete address )
• Phone: ( Click to view phone no )
• Website: Not Available
• Linkedin: Not Available
• Skype: ( Click to view skype ID )
• Government Id: Not uploaded yet
• Last Active: 08/05/2024
• Member Since: 08/05/2024

Description

I am an experienced Client Care Specialist with a strong background in customer service and support. Over the years, I have honed my skills in handling both inbound and outbound calls, follow-ups, and intake information collection. I am adept at logistics discussions with potential clients, therapist matching, and coordination with Providers and Clinicians to establish internal protocols. My role involves scheduling clients, sending necessary paperwork ahead of their intake service, and preparing internal weekly summaries. I am also responsible for managing therapist schedules on a weekly basis. My approach is characterized by empathy, assertiveness, and a commitment to continuous learning. I excel in creating positive customer experiences and resolving issues efficiently and effectively.

Skills

Industry

• Healthcare Virtual Assistants

Service

• Customer Service