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Hidden name

Customer Service
Customer Service Specialist
Expected Payout

$5 per hour

Educational Attainment

Availability

32 hrs/wk

Experience Overview

Basic Information

Description

I am optimistic and can handle repetitive tasks. In my previous experience as a Sales Advisor and Customer Service Specialist, I handled multiple types of calls from customers, businesses, dealers, and other parties, assisting them with their questions, subscriptions, and product upgrades. I have a proven track record of increasing Customer Satisfaction, Retention, and Sales, earning monetary incentives, and exceeding sales goals. I also demonstrate a compelling, persuasive, and composed professional demeanor, gaining customer trust and confidence. I have over seven years of experience as a Customer Service Representative for various domains, such as Amazon Retail, Healthcare, and Sales. I have strong communication and Interpersonal Skills for providing superior Customer Service, resolving concerns, and educating customers about product benefits and features. I have also worked with patients and providers to verify insurance Eligibility, Claims, and make referrals. In addition, I studied Bachelor of Education from St. Cecilia's College, which reflects my passion for learning and teaching. I am a Team Player, Hard-working, and can Multi-task effectively. I am motivated to help your business grow and succeed.

Skills

Industry

  • Healthcare Virtual Assistants

Service

  • Customer Service

Text Resume

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Certifications

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