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Customer Service
Quality Assurance Analyst | Email Support | Chat Support
Expected Payout

$4 per hour

Educational Attainment

Bachelors degree

Availability

40 hrs/wk

Experience Overview

Basic Information

Description

I've had a diverse career focused on customer service, with recent experience as a Quality Assurance Specialist for Email Support. My role involved ensuring top-notch service by double-checking information accuracy and making sure we followed our processes. I also made sure customer issues were resolved promptly and effectively. Before that, I was a Customer Delight Specialist, where I really learned how to make customers happy and solve their problems fast. My background also includes time as a Flight Attendant, where I honed my people skills and learned how to deliver excellent service, even in challenging situations. I'm passionate about customer care and have a strong track record in service-oriented roles. I'm someone who adapts quickly and takes on tasks with dedication. You can count on me to be reliable and easy to reach whenever you need me. If there's something new I need to learn for this job, I'm a quick study. Once I understand what's required, I can work well independently.

Skills

  • Social Media Marketing
  • Quality Assurance
  • Travel Planning
  • Video Editing
  • Content Writer
  • Shopify
  • Data Entry
  • Email Management

Industry

  • Insurance Virtual Assistants
  • Logistics & Trucking Virtual Assistants
  • Online Education Virtual Assistants
  • Property Management Virtual Assistants
  • Real Estate Virtual Assistants
  • Marketing Virtual Assistants

Service

  • Customer Service

Text Resume

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Certifications

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