Expected Payout
$6 per hour
Educational Attainment
Bachelors degree
Availability
6 hrs/wk
Experience Overview
Description
I have extensive experience in customer service and virtual assistance, I began my career as a virtual assistant, where I managed schedules, handled correspondence, and provided administrative support. I then worked at a vacation rental and hotel platform, Vrbo and Expedia Hotels, where I handled customer inquiries and resolved issues, including rebooking customers when their reservations fell through. My role required meeting KPIs such as customer satisfaction ratings and response times.
I am passionate about providing exceptional support and ensuring client satisfaction, which aligns perfectly with the responsibilities of an Executive virtual assistant. My background in customer service and experience as a virtual assistant has equipped me with the skills to manage tasks efficiently, solve problems proactively, and communicate effectively. Additionally, the values and mission of your company resonate with me, particularly your focus on delivering high-quality services and fostering a balanced work environment. I am excited about the opportunity to contribute to your team and help clients achieve their goals.
Skills
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Admin Assistant
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Research
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Travel Planning
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Video Editing
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Appointment Setter
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Graphic Design
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Data Entry
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Email Management
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Excel
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Personal Assistant
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Cold Calling
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Lead Generation
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Customer Service
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Technical Support
Industry
- Online Education Virtual Assistants
Service
- Executive Virtual Assistant
- Administrative service
- Customer Service
English
