Expected Payout
$8 per hour
Educational Attainment
Availability
40 hrs/wk
Experience Overview
Description
I am a passionate customer support and virtual assistant whose goal is to make my future client profitable. I am an enthusiastic, reliable, and hardworking person. I have been working since 2013 related Customer Service and Virtual Assistance with different Customer service industries such as Cable, Mobile, e-commerce, Credit Repair, Transportation & Freight Shipping, Property Management, and Filtered Water Machines Company.
In my previous role, I thrived in a fast-paced environment, consistently demonstrating:
Exceptional communication: Responsive and empathetic, I addressed tenant inquiries promptly via Ring Central, fostering positive relationships.
Streamlined workflows: Utilizing AppFolio and Meld, I efficiently processed invoices, maintenance requests, and rental applications.
Organizational expertise: Leveraging Asana and Google Chat, I organized daily tasks and collaborated seamlessly with colleagues.
Proactive approach: I actively followed up on rent payments and managed appointments for viewings through Rently and Zillow.
Dedication to results: I consistently assisted with ad-hoc tasks, contributing to overall team success.
In line with this, I was recognized for my ability to build and maintain client relationships, meeting KPIs for my commitment to delivering exceptional customer service. I excel in virtual environments, utilizing CRM systems and other tools to streamline processes and optimize efficiency.
On the other hand, I still make sure to have a life and work balance where I also give importance to my mental health by spending some time alone or bonding with my family.
I am confident that I can make a significant contribution to your team and I am eager to learn more about this exciting opportunity. I have attached my resume for your review and welcome the opportunity to discuss my qualifications further in an interview.
Skills
Industry
- Property Management Virtual Assistants
- Real Estate Virtual Assistants
Service
English
