Expected Payout
$4 per hour
Educational Attainment
Availability
30 hrs/wk
Experience Overview
Description
If you're seeking a dedicated and trustworthy partner to share the responsibilities of this project and ensure its success, I'd be delighted to engage in a conversation with you.
Now, regarding my overall experience in customer service:
I bring to the table a solid six years of experience in the customer service domain. Initially, I spent four years in a customer service support role, and for the past two years, I've taken on the responsibility of leading teams. In my role as a Team Lead, I had the opportunity to work with a variety of accounts for well-known companies, such as:
Comcast - Telco account
Coinbase - Cryptocurrency/Financial account
JP Morgan Chase UK - Financial account
SCOUT bags - Retail account
Bonobos - Retail account
SOHO House - Back office (accounting)
Handling these accounts not only sharpened my customer service skills but also provided me with valuable insights into diverse industries. I successfully managed high-profile accounts, ensuring customer satisfaction and contributing to the overall success of the teams I led. I am confident that my experience and dedication make me an excellent fit for the challenges and responsibilities associated with this project.
Skills
Industry
- Healthcare Virtual Assistants
- Human Resources Virtual Assistants
- IT & Technology Virtual Assistants
- Logistics & Trucking Virtual Assistants
Service
- Administrative service
- Customer Service
- Executive Virtual Assistant