Expected Payout
$6 per hour
Educational Attainment
Availability
30 hrs/wk
Experience Overview
Description
Hello, my name is Janice. I am dependable on every task given to me I am flexible and patient. I have a background in multiple accounts during my BPO days. I worked as a Data Analyst at a US-based company called Wayfair and was promoted as workforce manager to another account which means I oversee the productivity and quality of work of a team.
I also have experience working as a customer service representative for a company that handles after-hours call services throughout the US. As an Online proctor a method of monitoring and supervising online exams or assessments to ensure the integrity and fairness of the process. It is designed to deter cheating and maintain the credibility of online evaluations.
The tools that I am capable of are Google Workspace, Amazon Workspace, Notion, Zoho People, Canva and other website services that clients offer.
Additionally, I have a four-year degree in hospitality management. I can reassure you that I am well-organized, easily trainable, and quick to pick things up.
Strengths and Skills:
• Excellent customer service skills developed in a variety of settings
• Can work in a stressful environment
• Possesses the ability to communicate effectively via phone and in person
• Can speak English fluently
• Proficient in spreadsheet and database software including Microsoft Word, Microsoft Excel, Microsoft PowerPoint
• Experienced working on team projects both at Duty and in courses
• Strong research skills developed through related learning experiences
• Developed decision making strategies and Intuitive
• Experienced handling a team
Skills
Industry
- Online Education Virtual Assistants
- Marketing Virtual Assistants
Service
- Administrative service
- Customer Service
English
