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Customer Service
Goal-oriented Virtual Assistant with 2 years of experience in Customer Service
Expected Payout

$3 per hour

Educational Attainment

Availability

8 hrs/wk

Experience Overview

Basic Information

Description

I'm a freelancer and virtual assistant in the Philippines. here's more information about me, I'm a SHS graduate under the course of hotel and restaurant operations in world Citi colleges. I gained my valuable work experience on working in BPO companies for 24 months as a customer service representative. I handled inbound calls and did cold calling where as my main objective is to follow up on clients regarding their unclaimed mail, I've handled outbound calls where I address customers' concern regarding their account, overall providing quality support. additionally over 7 months I proudly transitioned unto being a subject matter expert leveraging my comprehensive knowledge to not only address complex inquiries, provide performance updates but also contribute actively to process enhancement and team success.

Skills

Industry

  • Healthcare Virtual Assistants
  • Real Estate Virtual Assistants

Service

  • Customer Service

Text Resume

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Certifications

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