Basic Information

• Age: 34
• Gender: Female
• Location: ( Click to view complete address )
• Phone: ( Click to view phone no )
• Website: Not Available
• Linkedin: Not Available
• Skype: ( Click to view skype ID )
• Government Id: Not uploaded yet
• Last Active: 03/12/2024
• Member Since: 12/29/2023

Description

Hello, Good day! I am applying for General Virtual Assistant post. My experience since 2012 in BPO industry has given me knowledge and skills that makes me the best candidate for this position. Here are my qualifications: > Highly ethical and committed person > Never got a disciplinary action > Performance evaluation of Strong to Exceeds > POC – Checks team’s attendance and queues, Requests OT/VTO/AUX 4 to be plotted, Monitors/Reports system issue, WPH and SLA > Peer Advisor – Real-Time Support, Provides feedback, Works on escalation emails, Collaborates with Fraud Analysts in updating process or knowledge base > Training Facilitator – New hires/New clients Here are my work-related trainings and certifications. > Communication Skills Training, Spanish Language Program > Directory Assistance > Customer Service – Retail and Telco > Technical and Sales Support – IP and Cable > Account or Billing Support – Telco > Voice, E-mail, Back Office Support > Subject Matter Expert – eBay Buyer Protection Disputes > Peer Advisor – Asurion Hello, Good day! I am applying for General Virtual Assistant post. My experience since 2012 in BPO industry has given me knowledge and skills that makes me the best candidate for this position. Here are my qualifications: > Highly ethical and committed person > Never got a disciplinary action > Performance evaluation of Strong to Exceeds > POC – Checks team’s attendance and queues, Requests OT/VTO/AUX 4 to be plotted, Monitors/Reports system issue, WPH and SLA > Peer Advisor – Real-Time Support, Provides feedback, Works on escalation emails, Collaborates with Fraud Analysts in updating process or knowledge base > Training Facilitator – New hires/New clients Here are my work-related trainings and certifications. > Communication Skills Training, Spanish Language Program > Directory Assistance > Customer Service – Retail and Telco > Technical and Sales Support – IP and Cable > Account or Billing Support – Telco > Voice, E-mail, Back Office Support > Subject Matter Expert – eBay Buyer Protection Disputes > Peer Advisor – Asurion My experience since 2012 in BPO industry has given me knowledge and skills that makes me the best candidate for this position. Here are my qualifications: > Highly ethical and committed person > Performance evaluation of Strong to Exceeds > POC – Checks team’s attendance and queues, Requests workforce to plot OT/VTO/AUX4 projecf, Monitors/Reports system issue, productivity and SLA > Peer Advisor – Real-Time Support, Provides feedback, Works on escalation emails, Collaborates with Fraud Analysts to update process or knowledge base > Training Facilitator – New hires/New clients Below are my work-related trainings and certifications. > Communication Skills Training, Spanish Language Program > Directory Assistance > Customer Service – Retail and Telco > Technical and Sales Support – IP and Cable > Account or Billing Support – Telco > Voice, E-mail, Back Office Support > Subject Matter Expert – eBay Buyer Protection Disputes > Peer Advisor – Asurion

Skills

Industry

• Healthcare Virtual Assistants
• Human Resources Virtual Assistants
• Insurance Virtual Assistants

Service

• Administrative service
• Customer Service
• Executive Virtual Assistant
• Transaction Coordinator