Expected Payout
$5 per hour
Educational Attainment
Availability
30 hrs/wk
Experience Overview
Description
I'm a professional in Business Process Outsourcing Industry with over 4 years of experience. My expertise lies in quality and customer satisfaction, where I've consistently delivered successful outcomes.
I handled member calls for a telecommunication company in the United States. Most of the time I do troubleshooting of the phone and assist member with some issues on paying their monthly bill.
I have also an experience in Healthcare industry in the United States. I assist the member and providers for benefits and claims information for their healthcare insurance. We explain what are their coverage and eligibility so that they know what will cost them before undergoing to any procedures, and for claims we assist the providers to know what is the status, denials and payment details even appeal stat or authorization.
Skills
Industry
- Healthcare Virtual Assistants
Service
English
