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Administrative service, Customer Service, Executive Virtual Assistant, Prospecting Services, Transaction Coordinator
Customer service representative and virtual assistant
Expected Payout

$5 per hour

Educational Attainment

Availability

30 hrs/wk

Experience Overview

Basic Information

Description

I have over five years of experience working as a call center agent, which has given me a strong foundation in customer service and communication skills. I amalso highly proficient in using various call center software and systems, allowing me to quickly adapt to new technologies and workflows. Additionally, I have a proven track record of consistently meeting or exceeding performance targets, showcasing my ability to handle high call volumes efficiently and maintaincustomer satisfaction. Moreover, I have received extensive training in conflict resolution and de-escalation techniques, enabling me to handle difficult or irate customers with professionalism and empathy. Lastly, I am a highly motivated individual with a positive attitude, always seeking opportunities for personal and professional growth. This, coupled with my strong organizational and time management skills, allows me to multitask effectively and prioritize tasks to ensure efficient call resolution. Overall, my experience, skills, and dedication make me an ideal choice for a call center agent position.

Skills

  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Excel
  • Personal Assistant

Industry

  • Healthcare Virtual Assistants
  • Accounting Virtual Assistants
  • Human Resources Virtual Assistants
  • Logistics & Trucking Virtual Assistants
  • Property Management Virtual Assistants
  • Real Estate Virtual Assistants

Service

  • Administrative service
  • Customer Service
  • Executive Virtual Assistant
  • Prospecting Services
  • Transaction Coordinator

Text Resume

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Certifications

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